Thnkrr — What We Need From You
29 September 2026. Product decisions, names and paperwork only you can give; the technical choices are ours (listed at the end). Send section 3 first: others take weeks to reply.
1. Product decisions
1. How long can a student's video be? LinkedIn allows 15 minutes, and that's what we built. A reviewer watches every video in full before anyone sees it (at up to double speed), so one 15-minute video takes them 8–16 minutes. → Keep 15 minutes, or choose shorter (say, 5). It's a setting we can change any time.
2. How long do we keep the video file a student uploads? People watch two smaller copies we make. We also keep the student's full-quality file, exactly as it came off their phone, locked away where nobody sees it. It only matters if someone reports the video. Today we keep it forever. → We suggest deleting it after 30 days, unless it's evidence in an abuse report (US law then makes us keep it a year). We'd hold less of children's data.
3. Students whose school isn't on Thnkrr. Only our partner schools can confirm who a student is and reach their parent, so a student who picks any other school is turned away. We keep just the school's name, to invite it later. This now applies at every age. Before, anyone who typed an adult birthday could join and skip parental consent. → We suggest keeping it this way.
4. Three rules for photos, which your review notes didn't cover. Confirm, or tell us which to change:
- If one photo breaks the rules, the whole post is held back for the student to fix, not just that photo.
- A photo's description (the text screen readers read aloud to blind users) is checked like any other writing.
- Photos go in posts only, not in comments or private messages.
2. People — before the first real student
- Two reviewers. They check posts daily; only they can open reports of abuse or danger.
- Whoever reports child abuse to NCMEC (the US centre for these reports) and the Indian police. Under Indian law, the person in charge can be personally liable if no report is made.
- India's Grievance Officer: who users complain to. The law requires their name and contact on the site.
- Reviewers' time: about 1–3 hours a day on writing, more for photos, and about 20 minutes on video. Their support: a counsellor from day one, and a heads-up about distressing material.
3. Send, sign or apply — start now
- The Amazon credit grant: send us its end date and what it covers.
- Child-abuse checks: register Thnkrr with NCMEC, and apply to five free services that recognise known abuse images and videos (PhotoDNA, IWF, Project Arachnid, NCMEC's list, Google's CSAI Match).
- The two drafted emails to Thorn and Hive, who spot grooming and new abuse material. Their price is our one unknown cost, in cash. Student–mentor messaging stays off until one is live.
- Our lawyer: the final Terms and Privacy Notice (today's are drafts), sign-off on our safety rules, and our consent questions.
- School agreements. Each partner school's agreement should:
- name two staff: a guardian checker, who confirms a parent's details before we email them, and a care contact, who we alert if a student seems at risk;
- say the school, not us, decides whether to tell parents about an at-risk alert;
- cover parent consent: staff may check parents' details (US schools), parents hear about Thnkrr before sign-up, paper forms are ready, checking happens at an agreed time, and students join a few classes at a time.
Decided by us, for your information: everything runs on Amazon from day one, paid by credits. Every AI model runs on Amazon Bedrock; checking writing costs about $4–11 a month. Amazon's picture check screens photos and videos first (about $54 a month for video).